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Featured Customer Wins  
Mu Dynamics' network operator customers isolate and quickly fix product, service weaknesses that cause costly downtime and revenue loss from customer churn.
A summary of leading customer, analyst and press comments regarding their use of Mu solution is online here and detailed below:
Averaging more than $100,000 per downtime incident
not to mention 10x more costs in customer and brand equity loss,
Mu-4000 usage discovers, expedites and remediates costly problems at
more than 100 deployments at leading network operators, industrial control operators and government agencies as well as their network product suppliers.
Mu counts the majority of the World's largest service providers worldwide, the majority of North American MSOs and the top 3 network product vendors among its customer base.
Product vendor customers depend on the Mu-4000
solution throughout their software development lifecycle (SDLC) to proactively build higher quality diverse software and
hardware solutions including unified communications, soft switch,
security, storage and routing products.
More information about Mu Dynamics' customers can be found under the "News and Events" section as well as the "Customer Use Cases" section. You can also sign up on our mailing list or visit our RSS feeds page for regular customer deployment and announcement details.
- Press Releases
ABB, Mu Dynamics & Digital Bond Present, Demo DoS at PCSF '08
Mu Partners With ISA Security Compliance Institute to Develop New ‘ISA Secure’ Certification
ABB’s AC 800M Controller Achieves Mu Security Industrial Control Certification
- Customer Quote
“ABB puts a premium on its products delivering the leading
reliability, availability and security baseline in our customers’ networks. To proactively build products that withstand all levels of
real-world
traffic, we must test both prior to shipment, and during deployment. ABB’s use of the Mu-4000 Service Analyzer throughout
our software development lifecycle helps us model real world traffic, understand
service response time weaknesses and adverse side-effects. It answers questions such as “if a system is
being overloaded by one type of service-level traffic, what is the effect on
other unexpected traffic to that system’s processes?”
-- Kevin McGrath, Scientist, ABB
"ABB puts a premium on designing and maintaining our customer’s safety and run-time efficient operations by striving to build the most secure and robust industrial controllers."
-- Kai Hansen, senior principal scientist at ABB Corporate Research.
"Control system security is a critical concern to our customers, and a key element of today’s control system strategies. Use of the Mu-4000 appliance throughout our internal development process paired with MUSIC certification’s evolution to the ISA Secure certification will help further ensure ABB customers that our control systems will meet or exceed very stringent security and robustness criteria."
-- Alicia DuBay, director of systems marketing, ABB Inc.
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- Press Releases
BT Enhances Reliable Deployment Of Services Using Mu’s Service Analyzer
- Customer Quote
"With Mu's Service Analyzer we are able to baseline the reliability of every vendor and potential system prior to making a purchase decision—proactively detecting any problems that could lead to disruption or downtime in our production networks."
-- Matt Graff, BT's defense account manager
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- Press Release
Mu Rolls Out Next-Generation Analyzer, Delivering Strong ROI For Service Providers And Vendors
- Customer Quote
"In order to provide our customers with the highest quality service and reliability, we use the Mu-4000 to ensure the equipment deployed on our network is thoroughly tested prior to placing it into production. Using the Mu-4000 to run virtually every conceivable testing scenario helps us live up to our customers’ expectations as their trusted provider of voice, video, data and wireless services."
-- Paul Farley, Director of Network Intelligence & Security Engineering at Cox Communication
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"As a leading provider of application security, optimization and availability solutions, our customer base depends on F5 products to maintain the highest levels of network availability, robustness and immunity to known and zero-day security breaches.
"By leveraging Mu’s Analyzer throughout our product development cycles, we’ve added another new and critically important capability to our product security and design methodology to ensure F5 products and updates are ‘battle tested’ well in advance of commercial shipment."
-- Patrick Jenny, VP of Development at F5
- Case Study/Analyst Report
F5 Automates Product SDLC and Security, Boosts Feature Quality using the Mu-4000 Service Analyzer
Mike Montecillo, Enterprise Management Associates
"By publicly integrating Mu-4000 into the development process, F5 is giving customers reason to have more confidence in the quality of products that they implement in their environments."
-- Mike Montecillo, CEH, EnCE, Security and Risk Management Analyst for Enterprise Management Associates
F5 Selects Mu To Automate SDLC
Dark Reading
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Mu Secure Industrial Control (MUSIC) Certification, Honeywell C300 MUSIC PLC Certified
“Without an effective cyber security solution, even the latest and greatest process control technology on the market can be rendered obsolete and become a danger to the plant and plant employees."
“Increasing product security and plant safety are key Honeywell initiatives. Mu's new MUSIC certification consistently benchmarks safety and security to ensure our customers’ product environments are optimized.”
“Security is a not a specific product, it’s an ongoing process.”
“Mu is helping the industry by creating a repeatable and metrics-based process that maps to current standard tracks including the ISA SP99 draft standard.”
-- Kevin Staggs, engineering fellow and global security architect, Honeywell Process Solutions
New Security Certification Launched for Industrial Controls
Wes Iversen, Automation World
Mu Creates MUSIC certification program
Martin Hack, The Hack Report
What's important about MUSIC?
Walt Boyes, Control Magazine
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"Our customers require high-performance security products to be highly resistant to either inadvertent or malicious Denial of Service (DoS) weaknesses. Mu helps our product development teams to ensure that customer's services using Juniper-based infrastructure are fast, reliable and secure - ultimately reducing costly application downtime."
-- Michael Frendo, Senior Vice President, High-End Security Systems, Juniper Networks, Inc.
"The assurance team plays an integral role in the Juniper product development process to ensure the overall quality of our security product portfolio including Firewall/VPN and Intrusion Detection & Prevention devices. To ensure our global base of customers receive the highest possible level of on-going security with both new products and updates to existing platforms, we have added the Mu-4000 Service Analyzer to our pre-release testing efforts. Using Mu Security's appliance allows us to automate many script-testing tasks that previously were manual."
-- Avishai Avivi, Director, Security Engineering and Research, Juniper Networks, Inc.
Network World Clear Choice Test (Cover Story): Juniper switch DoS Capabilities Analyzed by Mu, Proves to be credible choice
To assess storm control, Network World used many unexpected DoS attack
derivatives of common broadcast and TCP SYN flooding via the Mu-4000
analyzer's DoS module. Network World configured the Juniper switch
to limit forwarding rates of attack traffic, and verified these limits
using real-time rate counters using conventional load testing gear.
Additionally, see How Network World tested Juniper's switch.
Attack of the Hack Robots
Martin Hack, The Hack Report
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Mu Creates New Category of 'Service Analyzers'; Announces First Product and Early Customer Traction
"Mu is very innovative. Even when a product is close to shipping, we may find something." The Mu-4000 has assisted Motorola in developing secure programming practices.
-- Anson Chen, Corporate Vice President and General Manager, Global Software Group, Motorola
Mu Debuts with Test Analyzer
Ellen Messmer, Network World
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- Press Release
Network Appliance/Decru Selects Mu to Enhance Secure Development and Deployment of Storage Security Appliances
- Customer Quote
"Most IT vendors perform security analysis and point testing on a hit-and-miss basis. Decru has invested in a broad range of internal testing, third party lab reviews, and government certifications to ensure the highest level of security. The Mu analyzer provides a powerful tool to automate and expand our security testing procedures, which in turn helps us identify issues early in the development lifecycle."
-- Kevin Brown, Vice President of Marketing, Network Appliance/Decru.
- Case Study/Analyst Report
IDC CXO Connection: Decru Tightens Storage Security with Proactive Service Assurance from Mu
Chris Christiansen, IDC
- Analyst Quote
"By adopting Mu's Analyzer, Decru recognized the need for a vulnerability lifecycle process that efficiently reconciles different management disciplines."
-- Chris Christiansen, Vice President, Security Products and Services, IDC
- News Coverage
Network Appliance/Decru Taps Mu for Automated Security Testing
Elizabeth Millard, eWeek
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- Press Release
Mu Rolls Out Next-Generation Security Analyzer, Delivering Strong ROI For Service Providers And Vendors
- Customer Quote
"As a leading provider of products used in the world’s largest triple-play networks, Redback assures its carrier customers the highest levels of security for critical applications that require robust performance. Mu and their innovative Mu-4000 appliance help ensure that the Redback software engineering team leverages security analysis as a best practice to identify and remediate possible product vulnerabilities or quality issues as early as possible in our development lifecycle."
-- Rod Couvrey, vice president of software engineering at Redback.
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- Customer Quote
"There is a real pent up demand to have mobile Internet on the go, and
the mobile operator is a big part of delivering that value. But the
network has to be reliable, available and secure - always. Mu Dynamics
helps Starent Networks ensure we are delivering a more robust product,
allowing us to add features with more confidence, so that our operator
customers can reliably count on our product suite"
-- Andy Capener, Vice President of Marketing for Starent Networks.
- Case Study/Analyst Report
Eliminating Downtime, Boosting Service Quality in Next Generation Mobile
Applications (registration required)
Starent Networks Taps Mu Dynamics to Strengthen Quality of Real-time
Multimedia Services Applications for Mobile Network Operators Lane F.
Cooper, David Almquist of BizTechReports.com & NXT 2008
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- Press Release
Mu Helps Eliminate Service, Application and Network Downtime With Addition of Denial of Service Capability
- Customer Quote
"The proactive service assurance provided by Mu is cost-justified in a single release cycle. Our voice, video and data service customers count on Telkom RDC Indonesia to quickly roll out new and enhanced IP-based services that are always available and highly resilient. The inherent and growing complexity of VoIP and IPTV services makes it increasingly important to ensure high availability and security. For Telkom RDC Indonesia, Mu's unique solution is essential for reliably provisioning new services more rapidly and with greater confidence to build customer satisfaction."
-- Ir. Bilpen Nainggolan, senior manager research & development of network management at Telkom RDC Indonesia
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- Press Release
Mu Adds New 'Adaptive Analysis' Breakthrough; Expands Attack Surface Coverage
- Customer Quote
"After deploying Mu's Mu-4000 Service Analyzer, understanding our customer's network reliability and security issues during highly complex network changes became a tractable problem. We have been pleased with the commitment and support provided to us by the Mu Security team and with the system's ability to help us proactively identify complex security issues in widely varying VoIP and underlying SIP configurations."
-- Vijay Nadkarni, VP of Engineering, Veraz Networks
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News Coverage
Converge Digest, Packet System News: Veraz Powers Service Development Using Mu
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