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Featured Customers  Quotes from Customers, Partners and AnalystsIP Service Testing Checklist: Problems Customers Find/Resolve using Mu Verizon and other Leading IPTV operators Discuss Testing Best Practices with xChange (eBook)   A summary of leading customer, analyst and press comments regarding their use of the Mu Test Suite is online here and detailed below:                                           Verizon   Press Releases ABB, Mu Dynamics & Digital Bond Present, Demo DoS at PCSF '08 Mu Partners With ISA Security Compliance Institute to Develop New ‘ISA Secure’ Certification ABB’s AC 800M Controller Achieves Mu Security Industrial Control Certification Customer Quotes “ABB puts a premium on its products delivering the leading reliability, availability and security baseline in our customers’ networks.  To proactively build products that withstand all levels of real-world traffic, we must test both prior to shipment, and during deployment.  ABB’s use of the Mu Test Suite throughout our software development lifecycle helps us model real world traffic, understand service response time weaknesses and adverse side-effects.  It answers questions such as “if a system is being overloaded by one type of service-level traffic, what is the effect on other unexpected traffic to that system’s processes?” -- Kevin McGrath, Scientist, ABB "ABB puts a premium on designing and maintaining our customer’s safety and run-time efficient operations by striving to build the most secure and robust industrial controllers." -- Kai Hansen, senior principal scientist at ABB Corporate Research. Control system security is a critical concern to our customers, and a key element of today’s control system strategies. Use of the Mu Test Suite throughout our internal development process paired with MUSIC certification’s evolution to the ISA Secure certification will help further ensure ABB customers that our control systems will meet or exceed very stringent security and robustness criteria." -- Alicia DuBay, director of systems marketing, ABB Inc.   Back to top ^     "Genesys is committed to providing highly reliable and available SIP-based call center solutions to the market. With the goal of achieving 99.999% (five 9's) reliability, Genesys' fully-integrated contact center offers the opportunity to strengthen customer call center interactions, increase revenue and improve operational efficiency." Case Study Methodology for VoIP Call Center Testing: Reliability, Availability and Security Back to top ^       Press Releases BT Enhances Reliable Deployment Of Services Using Mu Test Suite Customer Quote "With the Mu Test Suite, we are able to baseline the reliability of every vendor and potential system prior to making a purchase decision — proactively detecting any problems that could lead to disruption or downtime in our production networks." -- Matt Graff, BT's defense account manager Back to top ^   Press Release Mu Rolls Out Next-Generation Analyzer, Delivering Strong ROI For Service Providers And Vendors Customer Quote "In order to provide our customers with the highest quality service and reliability, we use the Mu Test Suite to ensure the equipment deployed on our network is thoroughly tested prior to placing it into production. Using the Mu solution to run virtually every conceivable testing scenario helps us live up to our customers’ expectations as their trusted provider of voice, video, data and wireless services." -- Paul Farley, Director of Network Intelligence & Security Engineering at Cox Communication Back to top ^   Case Study Cymphonix Speeds Real-Time Security Throughout the Software Development Lifecycle Customer Quote "Mu dynamics helped Cymphonix ensure its real-time application feature sets continue At optimized reliability for mission-critical online applications. " -- Trevor Paskett, Director of Engineering, Cymphonix Back to top ^     Press Release F5 Selects Mu For Automated SDLC, Service Analysis of Application Delivery Product Family   Customer Quotes "As a leading provider of application security, optimization and availability solutions, our customer base depends on F5 products to maintain the highest levels of network availability, robustness and immunity to known and zero-day security breaches. "By leveraging the Mu Test Suite throughout our product development cycles, we’ve added another new and critically important capability to our product security and design methodology to ensure F5 products and updates are ‘battle tested’ well in advance of commercial shipment." -- Patrick Jenny, VP of Development at F5 Case Study/Analyst Report F5 Automates Product SDLC and Security, Boosts Feature Quality using the Mu Test Suite Mike Montecillo, Enterprise Management Associates  Analyst Quote "By publicly acknowledging our integration of the Mu Test Suite into our development process, F5 is giving customers reason to have more confidence in the quality of products that they implement in their environments." -- Mike Montecillo, CEH, EnCE, Security and Risk Management Analyst for Enterprise Management Associates News Coverage F5 Selects Mu To Automate SDLC Dark Reading Back to top ^     Press Release Mu Dynamics Delivers New Test Suite Solving The Complex Challenges Of Testing IP Services   Customer Quotes "We are always looking for ways to battle test our products before our customers ever see them. We’ve been a Mu user for several years and have increasingly found the Mu solution to be a key part of our ability to uncover issues that no other tool provides our QA team." -- Tushar Patel, VP SW & QA   Back to top ^   Press Releases Honeywell’s Experion PKS C300 Process Controller Achieves New Security Certification Mu Secure Industrial Control (MUSIC) Certification, Honeywell C300 MUSIC PLC Certified Customer Quotes “Without an effective cyber security solution, even the latest and greatest process control technology on the market can be rendered obsolete and become a danger to the plant and plant employees." “Increasing product security and plant safety are key Honeywell initiatives. Mu's new MUSIC certification consistently benchmarks safety and security to ensure our customers’ product environments are optimized.” “Security is a not a specific product, it’s an ongoing process.” “Mu is helping the industry by creating a repeatable and metrics-based process that maps to current standard tracks including the ISA SP99 draft standard.”  -- Kevin Staggs, engineering fellow and global security architect, Honeywell Process Solutions Case Study Developing Products Ready for Security Certification Integrating Mu Dynamics Reliability and Security Testing into the Development Lifecycle News Coverage New Security Certification Launched for Industrial Controls Wes Iversen, Automation World Back to top ^ Press Releases Mu Helps Eliminate Service, Application and Network Downtime With Addition of Denial of Service Capability Juniper Networks Selects Mu to Enhance Proactive Security Analysis for its Product Portfolio   Customer Quotes  "Our customers require high-performance security products to be highly resistant to either inadvertent or malicious Denial of Service (DoS) weaknesses. Mu helps our product development teams to ensure that customer's services using Juniper-based infrastructure are fast, reliable and secure - ultimately reducing costly application downtime." -- Michael Frendo, Senior Vice President, High-End Security Systems  "It's like having a quality assurance person working 24 by 7." -- Avishai Avivi, Senior Director, DPI Technologies at Juniper Networks Case Study Juniper Eliminates the Firefighter Mode Juniper Turns to Mu for Testing Throughout the Software Development Lifecycle Bob Wallace, xChange Back to top ^   Press Release Motorla Turns to Mu for Software Development Lifecycle Testing  Customer Quote "Mu is very innovative. Even when a product is close to shipping, we may find something." The Mu Test Suite has assisted Motorola in developing secure programming practices. -- Anson Chen, Corporate Vice President and General Manager, Global Software Group, Motorola News Coverage Mu Debuts with Test Analyzer Ellen Messmer, Network World Back to top ^   Press Release NetApp Selects Mu to Enhance Secure Development and Deployment Customer Quote "Most IT vendors perform security analysis and point testing on a hit-and-miss basis. Decru has invested in a broad range of internal testing, third party lab reviews, and government certifications to ensure the highest level of security. The Mu solution provides a powerful tool to automate and expand our security testing procedures, which in turn helps us identify issues early in the development lifecycle." -- Kevin Brown, Vice President of Marketing, Network Appliance/Decru. Case Study/Analyst Report IDC CXO Connection: Decru Tightens Storage Security with Proactive Service Assurance from Mu Chris Christiansen, IDC Analyst Quote "By adopting Mu's solution, Decru recognized the need for a vulnerability lifecycle process that efficiently reconciles different management disciplines." -- Chris Christiansen, Vice President, Security Products and Services, IDC News Coverage NetApp Taps Mu for Automated Security Testing Elizabeth Millard, eWeek Back to top ^   Press Release Mu Rolls Out Next-Generation Testing, Delivering Strong ROI For Service Providers And Vendors Customer Quote "As a leading provider of products used in the world’s largest triple-play networks, Redback assures its carrier customers the highest levels of security for critical applications that require robust performance. Mu and their innovative Mu Test Suite help ensure that the Redback software engineering team leverages security analysis as a best practice to identify and remediate possible product vulnerabilities or quality issues as early as possible in our development lifecycle." -- Rod Couvrey, vice president of software engineering at Redback. Back to top ^ Customer Quote "There is a real pent up demand to have mobile Internet on the go, and the mobile operator is a big part of delivering that value. But the network has to be reliable, available and secure - always. Mu Dynamics helps Starent Networks ensure we are delivering a more robust product, allowing us to add features with more confidence, so that our operator customers can reliably count on our product suite." -- Andy Capener, Vice President of Marketing for Starent Networks Case Study/Analyst Report Eliminating Downtime, Boosting Service Quality in Next Generation Mobile Applications (registration required) Starent Networks Taps Mu Dynamics to Strengthen Quality of Real-time Multimedia Services Applications for Mobile Network Operators Back to top ^ Press Release Mu Test Suite Helps Eliminate Service Downtime With New DoS Module Customer Quote "The proactive service assurance provided by Mu is cost-justified in a single release cycle. Our voice, video and data service customers count on Telkom RDC Indonesia to quickly roll out new and enhanced IP-based services that are always available and highly resilient. The inherent and growing complexity of VoIP and IPTV services makes it increasingly important to ensure high availability and security. For Telkom RDC Indonesia, Mu's unique solution is essential for reliably provisioning new services more rapidly and with greater confidence to build customer satisfaction." -- Ir. Bilpen Nainggolan, senior manager research & development of network management at Telkom RDC Indonesia Back to top ^ Press Release Mu Dynamics And Leading SBC Vendors Define Industry-First VoIP/SBC Test Methodology Mu Expands Attack Surface Coverage Customer Quote "Utilizing Mu's Test Suite enables our engineering team to improve our reliability and quality of our SBC products through thorough "stress testing" well in advance of commercial shipment." -- Yair Hevdeli, VP of Engineering "After deploying the Mu Test Suite, understanding our customer's network reliability and security issues during highly complex network changes became a tractable problem. We have been pleased with the commitment and support provided to us by the Mu Security team and with the system's ability to help us proactively identify complex security issues in widely varying VoIP and underlying SIP configurations." -- Vijay Nadkarni, VP of Engineering (former) News Coverage Converge Digest, Packet System News: Veraz Powers Service Development Using Mu Back to top ^ Verizon Customer Quote "Standards without interoperability are like a cake without icing, We've signed up for IMS as our convergence vehicle for the future. We’ve gone bleary-eyed testing interfaces to IMS. But every day we move the ball a little further down the field." -- Mark Wegleitner, senior vice president of technology "We've found that a standard doesn’t necessarily guarantee vendor interoperability, We’re in a complex environment that changes quickly,” he said of the IPTV ecosystem. "That makes it the toughest one to work in." -- Stu Elby, vice president of network architecture Case Study Verizon and GMI are Testing the Waters for IMS, IPTV Interoperability Back to top ^